uniweb Technologist Private Limited

Cancellation & Refund Policy

Last updated on Jan 11th 2025

Uniweb Technologist Private Limited believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

  • Cancellations will be considered only if the request is made within 30+ days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 30+ days of receipt of the products.

  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 30+ days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

  • In case of any Refunds approved by the uniweb Technologist Private Limited, it’ll take 9-10 days for the refund to be processed which will be eventually be credited to the original payment method within 12-15 days.